Frequently Asked Questions

Quick answers to common queries about our services


Browsing and ordering is simple! Explore our marketplace, click on any item to view its complete details, select your desired quantity, and click "Add to Shopping Basket". Once you have added all your items, click the cart icon in the header to navigate to the checkout page, enter your delivery information, choose your preferred payment method, and confirm your purchase.

Standard domestic distribution across Sri Lanka typically takes 3 to 7 working days, depending on your district and specific postal code location. Orders are packed and prepared at our warehouse depot within 1-2 business days of your confirmation.

We charge a flat-rate processing fee of Rs. 350.00 per delivery package anywhere within Sri Lanka. This dynamic value is automatically applied during your checkout calculation sequence.

We support two main payment pathways for maximum flexibility:
  • Cash on Delivery (COD): Pay our courier rider directly using local cash assets upon physical package drop-off.
  • PayHere Payment Gateway: Securely pay online using Credit Cards, Debit Cards (Visa, MasterCard), Frimi, mCash, or direct internet banking modules.

All resource sales are final. However, if your package arrives physically damaged, missing items, or with printing discrepancies, please notify our team within 10 days of receiving your package. We will review the order verification records and coordinate a complimentary replacement token.
Still looking for specific details?

Our support desk is happy to help resolve your operational problems directly.

info@slguru.lk +94 (70) 123-5678